Simply Massage & Spa
Cancellation Policy & Procedures:
We require a valid credit card number or prepayment to reserve all appointments. To best meet the needs of our clients, we respectfully require 24-hour notice for cancellations and rescheduling. If cancellations are not made within the required time, you will be charged 50% of the scheduled service price. If you do not call to cancel or do not show up for your scheduled appointment, you will be charged full price (100%) for the scheduled service.
If you are new to our spa we ask that you arrive 5-10 minutes early to complete the new client intake form.
In the event of late arrival, we will always do our best to provide you with the full amount of time scheduled. However, there may be times when we are unable to do so due to scheduling limitations and the need to honor and respect other clients' scheduled appointments. If this should occur, you are responsible for the full (100%) price of your scheduled service. Remember, your therapist has reserved their time for you.
All children under 13 must be supervised by you at all times while in the spa to assure the peace and tranquility of our clients while in session. We appreciate your cooperation.
We're committed to your personal needs and providing an uplifting experience. We've created an environment where your appointment will be enjoyable, relaxing, and rejuvenating.
We welcome your questions. Consultations are always complimentary. Walk-ins are more than welcome.
Call us today at 651-423-4900 for an appointment or click on the link to schedule online anytime!
Scheduling a service that requires more than one therapist can not be done online. Please call our Front Desk to schedule Couples or Spa Day appointments.
The retreat you deserve, close to home.